Family Services Team (FST)The Family Services Team consists of two Family Support Workers and three Social Workers. Our mandate is to advocate on behalf of individual(s) requesting our services and to work with those urban Indigenous families who are directly involved with the Ministry of Children and Family Development (MCFD).
Support Workers report to the Team Leader and assist
families in achieving their goals through support, referral, skill development,
education, mentor-ship and cultural continuity. We provide home visits and
provide support with parenting skills, communication skills, budgeting, life
skills, nutrition, housing, social assistance, legal aid and court processes.All team workers work to build solid networks of support
within our community and with sister agencies.
Your worker will make referrals to community supports if necessary but
many referrals can be done in house. The team works to provide traditional and
cultural values as related to individual(s) life.
Any one wishing the services of VNFC must complete an intake process either by phone or in person. An intake worker can be reached Monday through Friday from 9am to 10:45am and 2:30 to 3:45
pm.If you have been a client of the Family Services Team in
the past you may reconnect with them by phone and do not need to go through the intake process again.All referrals to the team are given to the Team Leader
and she will make the initial contact with you and assign a worker for you.While our mandate is to serve urban Indigenous people in
the Victoria area we will provide services to anyone requesting them.